1. Definitions

• “Website” refers to https://ajrakhhandloom.com
• “Customer” refers to any user who purchases products through the Website
• “Products” refers to handloom textiles and related items sold on the Website

2. User Accounts

To purchase products, you must:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Be at least 18 years old or use the site with parental supervision

We reserve the right to terminate accounts at our discretion.

3. Product Information

• All product descriptions and prices are subject to change
• Colors may vary slightly due to monitor settings and natural dye variations
• Products are subject to availability

4. Payments

• We accept major credit cards, debit cards, and online payment gateways
• All transactions are secured with SSL encryption
• Prices are in Indian Rupees (₹) inclusive of GST

5. Order Processing & Shipping

• Processing time: 1-3 business days
• Domestic shipping: 5-10 business days via registered courier
• International shipping: Available with additional customs charges

6. Returns & Refunds

• Returns accepted within 7 days of delivery
• Products must be unused and in original packaging
• Refunds processed within 5-10 business days

7. Privacy

Your personal information is protected under our Privacy Policy. We may use your data to:

• Process orders
• Improve our services
• Send promotional offers (you may opt-out anytime)

8. Intellectual Property

• All website content and AJRAKH designs are copyrighted
• Commercial use of images/text requires written permission
• “AJRAKH HANDLOOM” is a registered trademark

9. Limitation of Liability

We are not liable for:

• Indirect damages from product use
• Shipping delays due to third-party carriers
• Minor variations in natural dye patterns

10. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Rajasthan.

11. Amendments

We may update these terms periodically. Continued use of the Website constitutes acceptance of revised terms.

12. Contact Us

For questions regarding these Terms:

• Email: [ajrakhhandloom@gmail.com]
• Phone: [9909999353]
• Registered Office: [Gujarat India]